Privacy Policy
Effective Date: December 15, 2025
At MarketGuru Labs (a division of CastForge Solutions), we take your privacy seriously. We understand that your financial data and trading strategies are sensitive assets. This policy outlines how we collect, use, and protect your information.
1. Information We Collect
Account Information
Name, email address, encoded password, and subscription payment details (processed securely via Stripe).
Financial Data
Portfolio composition, watchlists, risk tolerance settings, and connected exchange API keys (read-only access).
Usage Data
Interaction with our AI, chat prompts, page views, and device information.
2. How We Use Your Data
- Service Delivery: To generate AI portfolio insights, manage your risk alerts, and process payments.
- AI Model Training (Anonymized): We may use anonymized, aggregated trading data to improve our market sentiment models. We never use your personal financial data to train models that are shared with other users.
- Communication: To send you critical risk alerts, product updates, and billing notifications.
3. Data Security
We employ bank-grade security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
- API Key Safety: Exchange API keys are stored in a dedicated, isolated vault and are never displayed in plain text.
- Access Control: Strict internal access controls ensure only authorized personnel can access system maintenance tools.
4. Third-Party Sharing
We do not sell your personal data to advertisers or hedge funds. We only share data with trusted service providers necessary to run our business (e.g., Stripe for payments, AWS for hosting), who are bound by strict confidentiality agreements.
5. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. You can export your portfolio data or request account deletion directly from your settings dashboard.
6. Contact Us
If you have any questions or concerns about our privacy practices, please reach out to us at:
CastForge Solutions
Privacy Team
privacy@marketguru.io